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As the food department prepares to launch a grand poverty and hunger alleviation scheme involving mass distribution of food grains to the poor, Senior IAS Officer Suresh must decide who will be his deputy to oversee the entire process, from procurement to last mile delivery. He is presented with two highly capable candidates: Salman and Shahrukh.

Topic: Case Study

7. As the food department prepares to launch a grand poverty and hunger alleviation scheme involving mass distribution of food grains to the poor, Senior IAS Officer Suresh must decide who will be his deputy to oversee the entire process, from procurement to last mile delivery. He is presented with two highly capable candidates: Salman and Shahrukh.

Salman is a seasoned officer with 10 years of service. He has prior experience from a deputation at the Food Corporation of India, making him well-versed in the logistics of food distribution. Despite having a pending vigilance case related to alleged disproportionate assets, Salman is a team player and highly respected among his peers. He is a family-oriented man with a pregnant wife and a child. His popularity stems from his ability to connect with people and inspire teamwork.

Shahrukh, on the other hand, boasts 15 years of service. He is known for his unwavering commitment to rules and regulations, a trait that has sometimes caused delays due to his meticulous approach. His dedication is evident in his willingness to work long hours, even beyond office hours and on weekends. While he is unmarried, Shahrukh’s professional rigidity sometimes clashes with colleagues, particularly his previous boss who is a friend of Suresh.

    1. Who should Suresh choose? Why?
    2. Which is more a severe moral hazard – concerns about a person’s integrity or his poor work efficiency?
    3. How can Salman be improved to be a better officer?
    4. How can Shahrukh be improved to be a better officer?