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Incorporating the views and expertise of a wide range of stakeholders in the preparation and implementation of citizen charters is essential for enhancing their effectiveness, legitimacy, and sustainability. Analyse.

Topic: Citizen’s Charters,

6. Incorporating the views and expertise of a wide range of stakeholders in the preparation and implementation of citizen charters is essential for enhancing their effectiveness, legitimacy, and sustainability. Analyse. (150 Words)

Difficulty level: Moderate

Reference: Ethics, Integrity and Aptitude by Lexicon Publications.

Why the question:

The question is part of the static syllabus of General studies paper – 4 and part of Mission-2024 Secure.

Key Demand of the question:

trace the link between non-partisanship in public administration and equality amongst citizens.

Directive:

Analyse – When asked to analyse, you must examine methodically the structure or nature of the topic by separating it into component parts and present them in a summary.

Structure of the answer:

Introduction:

Begin by defining a citizen charter.

Body:

First, write about the various issues in the functioning of citizen charters

Next, write about the importance of consultation with various stakeholders and improving standards of services to solve various issues with citizen charters.

Conclusion:

Complete the answer by suggesting ways for effective utilisation of charters.