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How does emotional intelligence influence in improving an organisation’s productivity?

Topic: Emotional intelligence-concepts, and their utilities and application in administration and governance.

4. How does emotional intelligence influence in improving an organisation’s productivity? (150 words)

Difficulty level: Easy

Reference: A Practical approach to Ethics Integrity & Aptitude by DK Balaji

Why the question:

The question is part of the static syllabus of General studies paper – 4 and part of ‘Conceptual Tuesdays’ in Mission-2022 Secure.

Key Demand of the question:

To write about how EI influences productivity in an organisation.

Structure of the answer:

Introduction: 

Start by defining emotional intelligence (EI)

Body:

Write about how EI plays a part in enhancing the productivity of an organisation – improves communication, promotes problem solving and innovation, mitigates conflicts and strengthens collaboration and teamwork etc.

Conclusion:

Conclude by writing about other benefits of EI.