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7) “Mob not only threatens democracy but also is one of the greatest impediments for the civil servants to provide good governance.” Discuss. In such a context do you think the ‘citizen’ in citizen charter is a misnomer? Critically analyse. (250 words)

Topic: Probity in Governance: Concept of public service; Philosophical basis of governance and probity; Information sharing and transparency in government, Right to Information, Codes of Ethics, Codes of Conduct, Citizen’s Charters, Work culture, Quality of service delivery, Utilization of public funds, challenges of corruption.

7) “Mob not only threatens democracy but also is one of the greatest impediments for the civil servants to provide good governance.” Discuss. In such a context do you think the ‘citizen’ in citizen charter is a misnomer? Critically analyse. (250 words)

Ethics by Lexicon 

Why this question:

The question aims to analyse the importance of citizen’s charter and its relevance in the recent times where the mob violence is being seen as a direct threat to democracy.

Key demand of the question:

One should explain the recent incidences of mob violence in the country and in what way these act as impediments to the working of civil servants in bringing good governance in the country. 

Directive:

Critically analyzeWhen asked to analyse, you have to examine methodically the structure or nature of the topic by separating it into component parts and present them as a whole in a summary. When ‘critically’ is suffixed or prefixed to a directive, one needs to look at the good and bad of the topic and give a fair judgement.

Structure of the answer:

Introduction: 

In brief narrate what is mob violence.

Body:

Discuss the recent examples of mob violence in the country.

Explain how mob violence threatens democracy; For example, it creates communalism vibes as India Spend found that 86 per cent of persons killed in cow-related lynching were Muslim, and 8 per cent Dalit. , spreads hate crime, disintegrated socio-economic fabric of the society, intolerance etc.

Discuss how it is an impediment for civil servants. Like Mob is faceless, life of civil servants themselves at stake, hate speeches by politicians, social media etc.

Conclusion:

Conclude with suggesting some way forward like the recent steps taken by Rajasthan government. also emphasize that Centre should adopt the practice too , need to inculcate tolerance and morality in people etc.

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