Topic– Emotional intelligence-concepts, and their utilities and application in administration and governance.
7) What can be done to cultivate emotional intelligence in workplace. Discuss.(250 words)
Discuss- this is an all-encompassing directive which mandates us to write in detail about the key demand of the question. we also have to discuss about the related and important aspects of the question in order to bring out a complete picture of the issue in hand.
Key demand of the question.
The question wants us to Write in detail about how emotional intelligence can be cultivated and developed in a workplace. we have to be as descriptive and practical in our answer as possible.
Structure of the answer
Introduction– write a few introductory lines about the Emotional intelligence. E.g provide a brief definition of emotional intelligence and its importance.
Discuss in points as to how emotional intelligence can be cultivated at workplace. E.g
- The four phases correspond to those of the development process, viz., preparation, training, transfer and maintenance, and evaluation. Each is important.
- Assess the organization’s needs
- Assess the individual
- Deliver assessments with care
- Maximize learner choice
- Encourage people to participate
- Link learning goals to personal values
- Adjust expectations
- Gauge readiness;
Foster a positive relationship between the trainers and learners
- Make change self-directed
- Set clear goals
- Break goals into manageable steps
- Provide opportunities to practice
- Monitor performance and give feedback
- Rely on experiential methods etc.
- Encourage use of skills on the job
- Develop an organizational culture that supports learning
Conclusion– based on your discussion, form a fair and a balanced conclusion on the given issue.