Topic- Emotional intelligence-concepts, and their utilities and application in administration and governance.
6) How can emotional intelligence help in improving the working of an organization.Discuss.(250 words)
Directive word
Discuss- this is an all-encompassing directive which mandates us to write in detail about the key demand of the question. we also have to discuss about the related and important aspects of the question in order to bring out a complete picture of the issue in hand.
Key demand of the question.
The question wants us to write in Detail about the concept of emotional intelligence and how it can improve working of an organisation.
Structure of the answer
Introduction– write a few introductory lines about the concept of emotional intelligence. E.g give a simple definition of Emotional intelligence.
Body-
Discuss in points how emotional intelligence can help in better functioning of an organisation. E.g
- Recruitment. EQ measurement is invaluable in selecting and recruiting “desirable, high-performance workers”
- Predicting performance. Some companies are blending IQ testing with scientific measurement of EQ to predict job performance and direct workers to jobs where they are most likely to succeed
- Negotiation. Whether you’re dealing with a trading partner, competitor, customer or colleague, being able to empathize and be creative in finding win-win solutions will consistently pay off
- Performance management. 360-degree feedback is a common tool for assessing EQ. Knowing how your self-perception compares with others’ views about your performance provides focus for career development and positive behavioural changes
- Peer relationships. Good networking skills are a staple of job effectiveness for the average worker. Networking has too often been associated with “using” other people, but a heightened EQ ensures a mutually beneficial approach to others.
Conclusion– based on your discussion, form a fair and a balanced conclusion on the given issue.
