Topic– Foundational values for civil service- empathy.
7) Do you think we can help other people in managing their emotions. Comment, along with an an example.(250 words)
Comment- here we have to express our knowledge and understanding of the issue and form an overall opinion thereupon.
Key demand of the question.
The question wants us to express our knowledge and understanding about emotional intelligence and whether people can be taught from outside, by other persons, to manage their emotions. We have to form our opinion based on a proper discussion and presentation of valid arguments and facts.
Structure of the answer
Introduction– write a few introductory lines about the Emotions. E.g Although you can’t observe the internal states of others, you can observe external signs. Emotions have a physical component (flushing cheeks) and a behavioral component (tightening fists).
- Write a few lines indicating your opinion as to whether other people can be helped to manage their emotions. E.g You can make valid inferences about the other’s feelings based upon these observable emotional clues (physical and behavioral), an understanding of the other’s situation; your attribution of values and objectives to the other, and your projection onto the other of the emotional dynamics you would experience in a similar situation (empathy); You can’t read another’s mind. On the other hand, disregarding emotional signs is a great disadvantage. The skillful way to work with attributions (inferences about another person’s emotional and mental state) is to base them upon the best evidence available, state them tentatively (acknowledging that they are just your interpretation) and ask the other to verify them.
- Discuss the ways and process of teaching other people to manage their emotions. E.g Acceptance—diffusion—Inquiry and listening—coaching questions etc
Conclusion– based on your discussion, form a fair and a balanced conclusion on the given issue.