Topic– Important aspects of governance, transparency and accountability, e-governance- applications, models, successes, limitations, and potential.
1) Discuss the recent IT initiatives taken by Indian railways to improve train operations and provide better passenger experience. (250 words)
Why this question
Indian railways has been at the forefront in adopting technology and has recently undertaken several IT initiatives to improve train operations and provide better passenger experience. It is important to know about and discuss those initiatives.
Directive word
Discuss- This is an all-encompassing directive which mandates us to write in detail about the key demand of the question. We also have to discuss about the related and important aspects of the question in order to bring out a complete picture of the issue in hand.
Key demand of the question.
The question wants us to write in detail about the IT initiatives taken by Indian railways recently, to improve train operations and provide better passenger experience.
Structure of the answer
Introduction- write a few lines about the growing adoption of IT technology in its operations and service delivery by the Indian railways e.g e-ticketing.
Body-
Discuss in points/ paragraphs the recently undertaken initiatives by the Indian railways. E.g
Real Time Train Information System (RTIS) is being implemented, whereby GPS tracking devices would communicate using satellite communications; In an effort to computerise the transactions of the station master, a Computerised Train Signal Register is going live at 650 stations and this enables arrival/departure information to be transmitted to the Control Office Application (COA) and the National train Enquiry System (NTES) directly from the station master’s desk; Handheld Terminals (HHTs) are being provided to the Train Ticket Examiners (TTEs) to be able to check the reserved coaches, allot the vacant berths and transmit information on available berths to the subsequent stations; Modernisation of Ticketing Website (IRCTC) etc.
Conclusion– sum up your discussion in a few lines and form a fair and a balanced conclusion on the above issue.
