Print Friendly, PDF & Email

SYNOPSIS: Insights 70 Days Ethics Plan – Day – 24


Insights 70 Days Ethics Plan 

Day – 24


  1. Define/Differentiate the following:

a) Emotional intelligence vs Social intelligence

Emotional Intelligence refers to the capacity for recognising one’s own feeling and those of others for managing emotions well in ourselves and in our relationships.

Social intelligence is the ability to understand and deal with other persons.Social intelligence is often more about the future. You are using the knowledge of the present to improve the future by finding the best pathway for you. Social intelligence is more about understanding the personalities and reactive behaviors of people to know how to best get along

Social intelligence includes an awareness of situations and the social dynamics that govern them, and a knowledge of interaction styles and strategies that can help a person to achieve their objectives in dealing with others. It also involves a certain amount of self-insight and a consciousness of one’s own perceptions and reaction patterns.

Social intelligence consists of four key principles

  • Respect for others:
  • Honour different perspectives
  • Behavioural awareness
  • Effective decision making

b) Emotional intelligence vs Emotional competence


Emotional intelligence is the ability to identify, assess, and control the EMOTIONS of oneself, of others, and of groups. In fact, Emotional Intelligence is a skill (a learnt ability) and not a form of intelligence (as widely perceived). Maybe Emotional Smartness would be a more apt name than Emotional Intelligence (EI). Nevertheless, Emotional Intelligence is the ability to perceive emotion, integrate emotion to facilitate thought, understand emotions and to  regulate emotions to promote personal growth. 

Emotional competence refers to one’s ability to express or release one’s inner feelings (emotions). It also determines one’s ability to effectively and successfully lead. Emotional competence has also been shown to correlate to enhanced empathy, higher stress tolerance, greater flexibility to change, and even better health and recovery from illness. 

The four core skills of Emotional competence are similar to those in the relational wisdom paradigm: self-awareness, self-management, social-awareness, and relationship-management. 

c) Emotional quotient:-

Emotional Intelligence, or EI, describes an ability or capacity to perceive, assess, and manage theemotions of one’s self, and of others. EQ, or Emotional Quotient, is how one measures Emotional Intelligence.

Emotional Quotient can be defined as a part deliberately deducted by implying any standardized test which denotes the level of EI present in the individual on which test is conducted.. ie. in simple words, EQ is just a measure of one’s EI in any form.

d) Emotional maturity

Emotional maturity is the ability to handle situations without unnecessarily escalating them. Instead of seeking to blame someone else for their problems or behavior, emotionally mature people seek to fix the problem or behavior. They accept accountability for their actions.

e) Intellectual intelligence

A very general mental capability that, involves the ability to reason, plan, solve problems, think abstractly, comprehend complex ideas, learn quickly and learn from experience. Intelligence quotient tests are standard tests of brain strength, measuring things like math, logic, and verbal strength.

  1. Sometimes it is said that emotional intelligence is overrated and there are other factors that are required to succeed as an individual. Do you agree? Justify. (150 Words)




Emotional intelligence or EI is the ability to understand and manage your own emotions, and those of the people around you. Emotional intelligence is the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth.

It’s relevant to performance in jobs where you have to deal with emotions every day, like sales, real estate, and counseling. High IQ is often a prerequisite for rising to the top ranks of business today. It is necessary, but it is not adequate to predict executive competence and corporate success.

85 percent of your financial success is due to skills in “human engineering,” your personality and ability to communicate, negotiate, and lead. Shockingly, only 15 percent is due to technical knowledge. 

Especially in administration emotional intelligence is necessary because:-

  • Social responsibility
    • When a leader cares about others, he is not a centre of attention and keeps everyone in the loop by making their intentions known.
  • Stress tolerance
    • To stay focused, stress should be managed and it involves own reactions to stress or the reactions of others to the stress.
  • Impulse control
    • Independent people evaluate the alternatives and initiate the work by taking appropriate action by executing the right options. People who manage their impulses avoid being distracted and losing control of the situation.
  • Optimism
    • Optimistic people have a target that they’re aiming toward. These people are confident in their ability to carry out the required actions and meet the target by looking for successful solutions to problems.


However based on studies in matters of hiring or promotion cognitive ability dramatically outperformed emotional intelligence. Cognitive ability accounted for more than 14 percent of job performance. Emotional intelligence accounted for less than 1 percent.

But in jobs that lack the emotional demands  like engineering, accounting, or science  emotional intelligence predicted lower performance. If your work is primarily about dealing with data, things, and ideas rather than people and feelings, it’s not necessarily advantageous to be skilled in reading and regulating emotions.

Even in emotionally demanding work, when it comes to job performance, cognitive ability still proves more consequential than emotional intelligence. Cognitive ability is the capacity to learn. The higher your cognitive ability, the easier it is for you to develop emotional intelligence when you need it.

Moral intelligence directly follows EQ as it deals with your integrity, responsibility, sympathy, and forgiveness. The way you treat yourself is the way other people will treat you. Keeping commitments, maintaining your integrity, and being honest are crucial to moral intelligence.

Social intelligence is also necessary. Body intelligence absolutely affects your work because it largely determines your feelings, thoughts, self-confidence, state of mind, and energy level.