Topic: Aptitude and foundational values for Civil Service; integrity, impartiality and non-partisanship, objectivity
7) You are posted as Tahsildar of a very backward taluk (tehsil). You have received complaints that many of your subordinates do not treat the public well. Especially, those belonging to lower castes and women are made to wait for months to deliver them a basic government service. Your initial meeting with your subordinates reveals that they have no sense of accountability and have been serving under officers who were very corrupt and had no vigil on their subordinates. In the first meeting, their behaviour indicates that they have political masters and care very less in discharging their duties.
How will you change this attitude? Discuss your options, their merits and demerits. (250 Words)
Note: Day after tomorrow there will a case study on the topic Aptitude and foundational values for Civil Service