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11) Max Weber lauded “impersonality” and “dehumanization” as the special virtues of bureaucracy. But, this has resulted in bureaucracy becoming byword for red tape, lack of initiative and innovation and poor public service delivery. Suggest how improved emotional intelligence can help fight these deficiencies?

Topic:- Human Values-Lessons from the lives of great leaders, reformers & Administrators

12) Max Weber lauded “impersonality” and “dehumanization” as the special virtues of bureaucracy. But, this has resulted in bureaucracy becoming byword for red tape, lack of initiative and innovation and poor public service delivery. Suggest how improved emotional intelligence can help fight these deficiencies? (150 Words)

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