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Public Administration-2015: Answer Writing Challenge – 25

ARCHIVES

03 October 2014

Topic – Citizen administration interface; Citizen Charters 

1. Though citizens’ charters have been formulated by many public service delivery organisations, there is no corresponding improvement in the level of citizens’ satisfaction and quality of services being provided. Analyse. (250 Words)
 
Next Topic – Grievance redressal mechanism, Social Audit